FAQ

What is your processing time?

Since all items are handmade it varies between 2-2.5 weeks. We are in the busiest season so please keep this in mind when ordering.

Please note bigger orders may run slightly past the max processing time.

Size Guide

We recommend sizing up if your pet is extra fluffy or between sizes. Bandanas do not fit like collars and should not be tight around their neck.

Can you rush my order?

Rush processing is available for an additional fee. You can find that option here.

Do you offer Wholesale?

Yes we do! For wholesale inquiries please email us at hello@splootandboop.co and we will get back to you within 3 business days.

Can I return or exchange my item?

We do not accept returns or exchanges due to the nature of handmade items and having limited inventory. If there is an error on our end, please contact us asap.

Can you cancel my order?

Unfortunately we do not accept cancellations. Our website provider charges us a fee for cancellations.

Can I combine my rewards?

Unfortunately no, it is one reward credit per order. Rewards cannot be combined with discount codes either.