FAQ

What is your processing time?


Since all items are handmade it varies between 7-10 business days, (weekends & holidays excluded). Our website banner will always have the current processing time.

This does not include shipping time.

Can you rush my order?


We offer rush for a fee you can find that option here.

Do you offer Wholesale?

Yes we do! We are getting our Faire account set up, so for now any wholesale inquiries please email us at hello@splootandboop.co and we will get back to you within 1-2 business days.

Can I return my item?


We do not accept returns due to the nature of handmade items unless there is an error on our end. If so please reach out ASAP.

Can you cancel my order?


We do not accept cancellations. 

Do you do custom bandanas?

Yes! If you’re looking for something specific for a birthday theme or just an everyday design feel free to dm us, or email us at hello@splootandboop.co and we’ll see what we can do.

We do require atleast a 4-5 week notice for a custom design.

Please note pricing does depend on design, whether it’s something readily available vs something we have to have made.